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Frequently Asked Questions

How do I know if I need data recovery?

The symptoms indicating that you may need data recovery come in various forms.  In the event you experience ANY of the symptoms below, it is extremely important to turn off your device to prevent further damage.  You may open a case if you are interested in getting your data recovered. Be sure to describe the specific sound when speaking to a data recovery case manager.

Buzzing, Clicking, Clanking, Grinding, Whirring, Beeping, Burnt smell coming from the device, Computer can’t be turned on, Deleted files, Computer locks up occasionally, Device is progressively becoming slower, Missing or deleted partitions.

For more details about data recovery. You may visit our data recovery service homepage


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